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GRN FAQ & Troubleshooting
Q: Can I create a GRN without a Purchase Order? Yes. Navigate to Stock > Goods Receipt Note > + New and create directly. This is called an Internal GRN (No PO).
Q: Can I create multiple GRNs against one PO? Yes. This is common for partial deliveries. Each GRN records one delivery batch.
Q: The delivered quantity is more than the ordered quantity. Can I record the excess? This depends on your configuration. Some organizations allow over-receipt up to a configured tolerance percentage. If over-receipt is blocked, you will see an error.
Q: How do I handle goods delivered to the wrong warehouse? Create the GRN with the actual receiving warehouse. If the goods need to move, create a Stock Transfer entry to move them to the correct warehouse.
"Cannot create GRN: PO is not submitted" The PO must be in Submitted/Approved status before you can create a GRN. Check the PO status.
"Warehouse is required" Every item on the GRN must have a warehouse. Select the warehouse where the goods were physically received.